Terms
Cancellation policy:
Once we have recieved your deposit, we will reserve your desired time and date on our schedule. Once you have booked with us, the deposit is non-refundable. If for any reason you decide to cancel, we will gladly work with you to find an alternate party date, based on availabilty.
Outdoor events and weather:
If you will be hosting your event outdoors, be sure to have an alternate location in case weather conditions turn bad. Please make sure the outdoor area is clean and shaded. The location must be free of dirt, mud, rain and wind. We take pride in our costumes and wigs and cannot risk them being stained or windblown. The performer reserves the right to leave the location if they are subjected to anything that is damaging to their costumes and wigs.
Performer requests:
We reserve the right to change performers due to emergency circumstances or illness. We will gladly replace your performer with another trained professional, and abide by the same performance outlined in the party package. Please note that not all of our performers sing. In the event that a singing performer is unavailabe, the song will be replaced with a princess dance.
Copyright:
Our intention is not to violate any copyright laws. The characters we portray are generic, fairytale characters. Each character is unique in costuming patterns, designs and fabrics. They are called by their fairytale names that originated long before they were put into cartoon movies. Glass Slippers Character Company does not provide characters from copyrighted sources. Any resemblance to copyrighted characters is not by design.
Once we have recieved your deposit, we will reserve your desired time and date on our schedule. Once you have booked with us, the deposit is non-refundable. If for any reason you decide to cancel, we will gladly work with you to find an alternate party date, based on availabilty.
Outdoor events and weather:
If you will be hosting your event outdoors, be sure to have an alternate location in case weather conditions turn bad. Please make sure the outdoor area is clean and shaded. The location must be free of dirt, mud, rain and wind. We take pride in our costumes and wigs and cannot risk them being stained or windblown. The performer reserves the right to leave the location if they are subjected to anything that is damaging to their costumes and wigs.
Performer requests:
We reserve the right to change performers due to emergency circumstances or illness. We will gladly replace your performer with another trained professional, and abide by the same performance outlined in the party package. Please note that not all of our performers sing. In the event that a singing performer is unavailabe, the song will be replaced with a princess dance.
Copyright:
Our intention is not to violate any copyright laws. The characters we portray are generic, fairytale characters. Each character is unique in costuming patterns, designs and fabrics. They are called by their fairytale names that originated long before they were put into cartoon movies. Glass Slippers Character Company does not provide characters from copyrighted sources. Any resemblance to copyrighted characters is not by design.